Employment

Classification: Full-Time, Exempt
Department: Membership
Reports To: VP of Community Engagement
Direct Reports: Yes

Position Overview:

The SCI Membership Manager develops the strategies and implements the overall plan for renewal and acquisition, member relations and membership communications. Position is responsible for achieving annual revenue and sales goals.  

Responsibilities:

• Develop strategies, implement tactics and manage SCI’s Membership Program to reach established revenue and sales goals
• Responsible for full understanding of SCI’s Membership Program to communicate and administer the program effectively including promotions, direct mail, solicitations and events.
• Apply analytics to membership data to improve sales, revenue and program outcomes
• Work with SCI staff and volunteers to cultivate a Membership Program that serves the community and supports the programming at SCI; Initiate new projects and innovative ideas to build membership programs
• Coordinate and participate with community partners in managing the promotion and execution of SCI, Blank Park Zoo and Living History Farms Combo and TRI Membership Program and oversee accurate accounting and recordkeeping
• Develop and manage monthly membership renewal emails, mailings and telemarketing
• Organize and serve as a liaison to volunteers helping with membership activities
• Provide training to Retail Operations Team to execute selling of memberships on-site
• Develop the Membership Program budget and control expenses
• Professionally represent SCI in all contact with donors, members and visitors; Provide excellent customer service
• Develop and maintain, with the help of the Marketing & Communications Department, up-to-date promotional plans and materials; Manage marketing supplies in a timely, cost-efficient fashion
• Demonstrate proficiency in specialized program software, including Explorer; Update and maintain computer database to correspond with new, renewed and expired membership and produce reports as needed
• Use good recordkeeping practices in hard files, electronic files and databases; oversee that others are keeping good records
• Serve on internal staffing teams to proactively manage the business of SCI
• Work with other team members in a positive, constructive manner offering feedback and encouraging development of skills
• Serve the institution with respect to confidentiality of sensitive matters and make decisions with the best interest of SCI in mind
• Manage and supervise volunteers
• Other duties as assigned

Requirements:

• A bachelor’s degree in an appropriate field is preferred; Extensive experience and appropriate skills may offset the lack of degree
• Program management or marketing experience preferred
• Excellent customer service skills required; Must have a high level of comfort and capacity for working with the public and must use sound judgment to resourcefully resolve conflicts and issues that arise
• Must have demonstrated success with previous positions held
• Must be well-organized with attention to detail
• Must be able to contribute constructively to various teams as an active participant
• Strong analytical skills
• Strong critical thinking skills with good vision for opportunities to ensure the membership program’s success
• Ability to work as a part of a team and individually to develop clear action plans that support the mission of SCI and SCI’s overall goals
• Must be trustworthy and of high integrity, showing high respect for confidential member  information
• Must be proficient with computer software with preference to Microsoft Word and Excel and also the donor database management

Working Hours: This position is regular full-time hours including some weekends. Must be able to attend occasional meetings and events on nights and weekends and work non-traditional hours.

To Apply: Email your resume and completed application materials to scihr@sciowa.org.

Classification: Full-Time; Non-Exempt

Department: Building and Grounds

Reports to: Director of Facilities

Position Overview: 

This position will perform custodial duties to assure the general maintenance of the Science Center of Iowa. Position also performs room setup as directed for varying events and uses for rentals, special events, meetings and programs.

Responsibilities:

• Vacuuming and shampooing carpeted areas
• Cleaning and upkeep of public restrooms including replacing paper, hand soap, etc.
• Emptying trash receptacles
• Washing windows and other glass surfaces
• Setting up and tearing down tables and chairs for meetings, classes and rentals
• Cleaning the IMAX theater between presentations
• Operating commercial floor maintenance machines
• Other duties as assigned

Requirements:

• Custodian experience preferred
• Supervisory experience a plus
• Experience with floor maintenance equipment
• Neat, clean appearance
• Positive job and personal references
• Able to lift 50 lbs.
• Must be able to be flexible on working hours                   

Working Hours: Full-time, including weekends.

To Apply: Email your resume and completed application materials to scihr@sciowa.org.

Position Overview:

The Communications Intern will work with SCI's Marketing and Communications team to develop and implement a communications plan for the 2018 Summer of Making and the 5th Annual Des Moines Mini Maker Faire. This flexible summer internship provides the opportunity to create content and develop ownership over two important SCI programs.

Responsibilities:

• Work with Director of Marketing & PR and Communications Coordinator to design and implement a social media plan for the Des Moines Mini Maker Faire
• Manage social media accounts for the Des Moines Mini Maker Faire (Facebook and Twitter) in compliance with SCI and Maker Faire branding
• Create content to be used for Des Moines Mini Maker Faire and Science Center of Iowa social media accounts (including but not limited to photos, videos, graphics and testimonials)
• Work with community partners to collect stories and tell the story of making in Iowa
• Attend community events as needed
• Assist with other marketing and communications tasks as needed
• Other duties as assigned

Requirements:

• Experience using a variety of social networks for marketing and communications purposes (Facebook, Twitter and Instagram required)
• Outstanding writing, editing and proofreading skills
• Motivated self-starter with ability to multitask
• Able to work independently, being flexible, dependable and resourceful
• Graphic Design experience a plus
• Photography/videography experience a plus
• Blog experience a plus
• Sales and customer service experience helpful

Working Hours: 10-12 hours per week, typically between the hours of 9:00 am to 5:00 pm. Hours will be determined by candidate and Director of Marketing & Public Relations. This position also will be required to attend the Des Moines Mini Maker Faire on Monday, September 3, working from 8:00 am to 6:00 pm. This is an unpaid internship.

To Apply: Email your resume, cover letter and completed application materials to scihr@sciowa.org.

Position Overview:

The Programs Assistant helps and supports materials and content related to seasonal project and programs. This position carries out prepping, packing, delivering, organization and retrieving of materials for teacher professional development and other programs as needed. This includes email communication, planning of materials and organization for preparation for programs. Under the direct supervision of the Director of Innovative STEM Teaching, this position will focus on supporting exhibits, programs, camps and preschool through materials management, data collection, evaluation and project management. The position is also responsible for delivering materials for programs to various locations outside the museum.

Responsibilities:

• Develop and maintain database of program information
• Survey visitors, analyze and report data
• Provide support, planning and implementation of SLT programs
• Schedule workshops, trainings and travel for SLT staff
• Manage materials and supplies for SLT programs to support seasonal demand
• Develop, administer and process evaluations that support SLT programs
• Communicates, written and verbal, in a clear professional fashion to help coordinate the organization of materials
• Support other SCI programming and education components when necessary
• Track and manage the growth and development of SLT successes and achievements
• Drives to deliver and retrieve materials throughout the season
• Participate in educational workshop opportunities as available or needed
• Additional duties as assigned

Requirements:

• BA or BS degree in Education, Science Education, or related fields preferred
• Must have experience with Excel and other data management products
• Must have excellent communication and organization skills
• Must be organized and able to work with little or no supervision
• Must be able to drive a 15-passenger van
• Must be able to lift 50 lbs
• Must uphold the values, commitment to excellence and Visitor Bill of Rights of the Science Center of Iowa

Working Hours: This position will require some flexibility but will work a 40-hour week that may include evenings, weekends and holidays. Overnight availability is also a requirement due to some travel.

To Apply: Email your resume, cover letter and completed application materials to scihr@sciowa.org.

Classification: Part-Time, Non-Exempt
Department: IMAX/Retail Operations
Reports To: Chief IMAX Projectionist

Position Overview:

This position will operate SCI's IMAX Projection System and related components.

Responsibilities:

• Operates and maintains IMAX Dome Theater Projector, sound system and all ancillary equipment used in theater programs on a daily basis to ensure continuous and flawless operation
• Perform preventative and emergency maintenance on projection, sound and ancillary theater equipment
• Ensure efficient operation and cleanliness of theater equipment and mechanical spaces
• Ensure the quality of the IMAX Dome Theater experience to all guests
• Deliver presentations and answers questions about the theater projection systems to staff and guests
• Other duties as assigned

Requirements:

• High school diploma or GED required
• Bachelor's or technical degree preferred
• Must have mentality and aptitude for electronics and computers
• Ability to lift 50 pounds
• Ability to follow technical instructions
• Must be able to work well under pressure

Working Hours: Mainly evening and weekend hours, with the possibility of weekday day-time shifts as needed depending on SCI events and film schedule

To Apply: Email your resume and completed application materials to scihr@sciowa.org.