Employment

Classification: Full-Time, Exempt
Department: Marketing & Communications
Reports To: VP of Community Engagement
Direct Reports: No

Position Overview:

The Director of Marketing & Public Relations is the driving force behind SCI’s marketing, communications, public relations and promotional components. This individual will participate with other directors as a member of the senior team and be responsible for leading a team in planning, creating, developing and overall implementation of marketing and communication strategy as it relates to the various departments within SCI.

Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, with or without reasonable accommodation, and perform other duties as assigned.

• Work closely with the VP of Community Engagement in the development and implementation of marketing and communication strategies across all organizational channels. These strategies need to ensure that all messaging is in alignment with the overall organizational goals and objectives.
• Ability to supervise staff as the department aligns with the organization’s needs.
• Assists with the development and management of the department’s annual budget.
• Proactively work across all SCI departments to develop a comprehensive marketing and communications strategy that ensures the department and SCI overall reach annual organizational goals and objectives.
• Ensure accurate, timely and appropriate management of the SCI brand by applying consistent messaging using approved marketing collateral such as logos, colors and other approved content.
• Conceptualize and implement ways to improve market research and the measuring of ROI.
• Create and maintain engaging, timely and effective content for all SCI social media platforms in partnership with third-party vendors supporting various marketing initiatives.
• Foster and maintain partnerships with various media outlets and other organizations to leverage promotional, advertising and PR opportunities.
• Facilitate effective communication by working to create, adapt and convey appropriate and timely messaging for a variety of audiences internally and externally using multiple communication platforms.
• Develop brand-approved content for collateral, signage, email campaigns, direct mail appeals, sponsorship proposals, sales campaigns, press releases and other custom materials.
• Please note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Supervisory Responsibility: Generally, has direct reports or the ability to fulfill that responsibility to meet organizational needs.

Education, Experience and/or Other Requirements:

Required:

• Bachelor’s degree in marketing, business, journalism, communications, English or other related field required
• Outstanding writing, editing and proofreading skills
• Strong solution-focused interpersonal communication skills
• Ability to manage workflow in a fast-paced environment to meet continual deadlines
• Impeccable organization and keen attention to detail

Preferred:

• 3 – 5 years of communications experience preferred
• Experience using social media outlets, email campaign tools and viral marketing tactics
• Effective team player; willingness to pitch in with a can-do attitude

Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear. This position requires prolonged periods of sitting at a desk and working on a computer but is occasionally active and requires standing, walking, bending, kneeling, stooping, crouching, crawling and climbing. The employee must regularly lift and/or move items up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Working Hours: Hours will vary based on business needs and may include some nights, weekends and holidays. SCI Directors must be available for "on call" needs as circumstances warrant their attention. Typical office hours are 8:30 am – 5:00 pm, Monday through Friday.

To Apply: Email your resume and completed application materials to scihr@sciowa.org.

Classification: Full-Time, Exempt
Department: Community Engagement
Reports To: VP of Community Engagement
Direct Reports: No

Position Overview:

The Database Specialist coordinates activities associated with the customer relations management (CRM) computer systems that store and organize data for the organization. This position is responsible for the management, maintenance, troubleshooting and reporting activities for the CRM system and its databases.

Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, with or without reasonable accommodation, and perform other duties as assigned. Assist in building the structure and design of the database and electronic records system.

• Work closely with the VP of Community Engagement to develop and implement strategies and plans for the management of the CRM system
• Solve organization challenges by helping to translate the meaning of data/impact of that data and be able to effectively communicate the story that the deliverable tells or the problem that the deliverable solves
• Build prototypes for presentations and illustration purposes for peer groups, constituents or senior leaders
• Translate, initiate and communicate data mining needs to CRM developer for database development and continuous improvement
• Support peers and stakeholders as a CRM subject matter expert through troubleshooting, analysis of results, production support and identification of opportunities in order to solve system challenges
• Look for opportunities to improve current processes or find efficiencies by applying industry best practices
• Manage data exporting and importing across organization divisions
• Prepare and maintain documentation of database procedures and guidelines in accordance with SCI’s document storage and retention policies
• Assist in optimizing the database for operational and performance efficiency
• Provide comprehensive analysis of data related to sales, general admission, membership and fundraising on a monthly or as-needed basis
• Implement data security measures to maintain data security and integrity including, but not limited to, maintaining the system and creating data backups
• Participate in the training of new employees on the CRM system
• Assist in the implementation and analysis of organizational research including visitor,
  donor and member surveys
• Please note: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Requirements:

• A bachelor’s degree in an appropriate field; extensive database management experience and appropriate skill may offset the lack of degree
• Ability to develop reports, dashboards and queries using database reporting tools and languages
• Experience with Blackbaud Altru preferred
• Must be well-organized and able to work independently
• Strong analytical and critical thinking skills with a good vision for opportunities to enhance the success the Science Center of Iowa
• Must be trustworthy and of high integrity, showing high respect for confidential information
• Must be proficient with computer software with preference to Word, Excel, Power Point and customer relations management database

Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear. This position requires prolonged periods of sitting at a desk and working on a computer but is occasionally active and requires standing, walking, bending, kneeling, stooping, crouching, crawling and climbing. The employee must regularly lift and/or move items up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.  

Working Hours: Hours will vary based on business needs and may include days, evenings, weekends and holidays.  A Monday through Friday schedule is typical, with standard hours of 8:30 am - 5 :00 pm.  Typically, no travel will be required.

To Apply: Email your resume and completed application materials to scihr@sciowa.org.

Classification: Part-Time, Non-Exempt
Department: Retail Operations
Reports To: Director of Learning Experiences
Direct Reports: This position does not have direct supervisory responsibilities.

Position Overview:

The Visitor Services Associate is part time, non-exempt position responsible for assisting with Visitor Services leadership team with operations, interacting with customers to problem solve, assisting in the sales process, engaging visitors in science experiences and ensuring an outstanding customer experience. 

Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, with or without reasonable accommodation, and perform other duties as assigned.

• Greet all customers in a professional, friendly and timely manner, including answering phones and directing customer inquiries
• Must be knowledgeable and well prepared to offer all products, services and programs SCI can offer
• Responsible for ensuring complete follow-through for all stages of reservations or sales; making the sale or reservation that best suits the participant
• Keep accurate and detailed records of all incoming and outgoing calls and messages, and effectively communicating them to their applicable departments
• Assist as needed in all areas including, but not limited to Box Office, A-ha! Gift Store and the floor experience
• Maintain and demonstrate an adequate working knowledge and use of all required SCI software and databases
• Must uphold SCI’s values, commitment to excellence and diversity and inclusion
• Please note: This job description does not contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job; duties, responsibilities and activities may change at any time with or without notice. 

Education, Experience and/or Other Requirements:

Required:

• Effective problem-solving skills and strong organizational skills
• Must be able to multitask and work with great attention to detail
• Ability to work independently while also constructively contributing in a team environment
• Excellent written and verbal communication skills
• Must maintain a professional demeanor
• Ability to manage and meet multiple deadlines in a fast-paced environment
• Deliver superior customer service experiences that “WOW” and delight customers
• Trustworthy and of high integrity, showing high respect for confidential information
• Successfully pass a background check

Preferred:

• Previous customer service experience
• Proficiency with Microsoft Office Suite (e.g. Word, Excel, Outlook, PowerPoint)

Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear. The role is active and requires prolonged standing and walking, as well as bending, kneeling, stooping, crouching, crawling and climbing. This position also will also have periods of sitting at a desk and working on a computer. The employee must regularly lift and/or move items up to 10 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. The noise level in the work environment is usually moderate to high.

Hours & Work Schedule: Hours will vary based on business needs and may include days, evenings, weekends and holidays. Generally, no travel will be required.

To Apply: Email your resume and completed application materials to scihr@sciowa.org by July 31.

Classification: Full-time, Exempt
Department: Preschool
Reports To: Director of Early Childhood
Direct reports: This position does not have direct supervisory responsibilities

Position Overview:

A Master Teacher recognizes that the education process is about much more than sharing content. It's about creating independent learners who have the critical thinking skills to grow and thrive. These educators put their students first and adapt the curriculum to their learners' needs. Master teachers hold their students to the highest expectations. They conduct regular progress monitoring, adjust their teaching approach as needed and empower their students to take ownership of their education.

Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, with or without reasonable accommodation, and perform other duties as assigned.

• Plan and carry out lesson plans each day in the classroom in alignment with Creative Curriculum
• Provide activities and opportunities that encourage curiosity, exploration and problem-solving appropriate to the developmental levels and learning styles of children
• Prepare and maintain classroom for daily use, including general cleaning duties and notifying proper staff of additional cleaning needs
• Meet with co-teacher to develop daily plans and prepare materials for use in the classroom
• Create and design classroom activities and investigations, as needed
• Communicate regularly with parents through a variety of ways (email, newsletter, website, verbal)
• Write and compile individual assessments of each child's development; complete daily inventories, child attendance and related reports; communicate with students’ families about ongoing progress
• Prepare and conduct parent/teacher conferences twice a year
• Meet with preschool staff regularly for professional development and collaboration on center-wide events
• Mentor less experienced teachers and student employees; model expert teaching practices and provide feedback for improving teaching and enhancing parent and student relationships
• Attend and assist with all parent/preschooler special events during the school year
• Follow all policies and procedures of the Science Center of Iowa and the Preschool
• Follow DHS, NAEYC and ECERS regulations for ratio, environment and safety
• Attend training and carry out PBIS in classroom
• Attend training and carry out The Project Approach in classroom
• Please note this job description does not contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job; duties, responsibilities and activities may change at any time with or without notice

Education, Experience and/or Other Requirements:

Required

• Bachelor’s degree in Early Childhood Education
• Current certification from the State of Iowa Board of Education
• Maintain current First Aid, Universal Precautions, CPR and Mandatory Reporter credentials
• Acquire 10 continuing education hours each year
• Has a passion and love for all young children and their families
• Ability to work independently while also constructively contributing in a team environment
• Possesses character qualities such as patience, creativity, flexibility, joyfulness and endurance
• Creative, curious, innovative and is passionate about learning
• Trustworthy and of high integrity, showing high respect for confidential information
• Obtain and maintain a Chauffeur’s License
• Pass a physical examination and TB test every 2 years
• Successfully pass a background check and DCI fingerprinting

Preferred

• Teaching experience in the public school systems and/or preschool teaching experience
• Deep understanding of developmentally appropriate practices

Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. This position is primarily focused on time with children and will also require the ability to sit and stand on the floor throughout the day and bend, kneel, stoop, crawl and crouch to be at eye level with children. The employee may be required to regularly lift and/or move items up to 25 pounds and occasionally lift and/or move up to 50 pounds. The noise level in the work environment is usually moderate to high.

Hours & Work Schedule: Hours will vary based on business needs and may include days, evenings, weekends and holidays. Primarily a Monday through Friday schedule. Occasional travel will be required.

To Apply: Email your resume and completed application materials to scihr@sciowa.org.

Classification: Part-time, Non-exempt
Department: Preschool
Reports To: Preschool Manager
Direct Reports: No

Position Overview:

The Preschool Associate Teacher is responsible for assisting the implementation of the Science Center of Iowa preschool program. This position must have patience for children and the ability to engage them and earn their trust and attention. The goal is to contribute to the healthy mental and emotional development of the child so they can more easily acclimate to the next level of education.

Responsibilities:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, with or without reasonable accommodation, and perform other duties as assigned.

• Assist with classroom activities
• Prepare, clean and maintain classroom for daily use
• Meet with classroom teacher to devise daily plans and prepare materials for daily use
• Attend meetings with preschool staff once a month for planning activities of the ensuing month
• Attend and assist with parent/preschooler special events during the school year
• Assist with oversight of children to ensure they are safe and engaged in the programming
• Follow all policies and procedures of the Science Center of Iowa and the Preschool
• Please note this job description does not contain a comprehensive listing of all activities, duties or responsibilities that are required of the employee for this job; duties, responsibilities and activities may change at any time with or without notice

Supervisory Responsibility: This position does not have direct supervisory responsibilities.

Education, Experience and/or Other Requirements:

Required:

• Maintain current First Aid, Universal Precautions, CPR and Mandadory Reporter credentials
• Excellent written and verbal communication skills
• Has a passion and love for all young children and their families
• Acquire 6 continuing education hours each year
• Ability to work independently while also constructively contributing in a team environment
• Possesses character qualities such as patience, creativity, flexibility, joyfulness and endurance
• Trustworthy and of high integrity, showing high respect for confidential information
• Pass a physical examination and TB test every 2 years
• Successfully pass a background check and DCI fingerprinting

Preferred:

• Para associate I and II or CDA or AA in Early Childhood

Physical Demands: While performing the duties of this job, the employee is regularly required to talk and hear. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. This position is primarily focused on time with children and will require prolonged periods of standing and walking throughout the program space. The employee will also need to sit and stand on the floor throughout the day and bend, kneel, stoop, crawl and crouch to be at eye level with children. The employee may be required to regularly lift and/or move items up to 25 pounds and occasionally lift and/or move up to 50 pounds. The noise level in the work environment is usually moderate to high.

Hours & Work Schedule: Hours will vary based on business needs and may include days, evenings, weekends and holidays. Typically, no travel will be required.

To Apply: Email your resume and completed application materials to scihr@sciowa.org by August 1.